We want your Opinion

We appreciate your feedback!

THOMMEN values your feedback as we work to better understand and meet your needs. Your goals and expectations guide our every decision.

We invite you to provide your opinions about our products and services.

The survey will take about 2-3 minutes to complete and your responses will be kept strictly confidential.

Sincere thanks,

The THOMMEN AIRCRAFT EQUIPMENT Team

Just leave non-applicable items open.

On a scale of 1 – 10.

1 being the lowest and 10 being the highest.

Also you can download our survey and mail it in.

Thank you!

Begin Survey

Customer Satisfaction Survey

1. General information:

Company Name *

Quotation or Order Confirmation Number (optional)

Name *

Email Address *

Phone Number

Purchased THOMMEN product(s) / service(s): *

AC32 _ Air Data Computer

AD32 / AD30_ Air Data Display

AD32 DEA80 _ Encoding Altimeter

CM20 / CM30 _ 2ATI Electronic Chronometers

Stratotimer _ 3ATI Advanced Multifunction Aircraft Chronograph

Repair and/or Warranty ServiceRepair and/or Warranty Service

Other product please specify:Other product please specify:

In your opinion, what does THOMMEN AIRCRAFT EQUIPMENT stand for?

2. How was your last order / request for pricing processed?

Explanation

Availability of sales contacts *

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Availability of technical support *

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Quality of technical support *

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Quality of quotations / commercial support *

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3. Delivery

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THOMMEN lived up to their promises *

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4. Repair and Warranty Services

Quality of commercial handling / quotation content *

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Failure report quality *

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Turnaround time *

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5. THOMMEN values your feedback and opinion

Please use this space for any additional comments and suggestions:

6. How did you hear about our company?

Please select how you did hear about us: * I am an exisiting and/or core clientthommen.aeroExhibitionReferralInternet-Browser (Google Chrome, Firefox, Safari, Opera, Brave, Microsoft Internet Explorer, Edge)LinkedInYouTubeTwitterOther platform or website (Avionics International Vendor Directory, please specify.)Other

Specify if required:

Thank you for your time and for your continued interest in THOMMEN products and services.

This form collects your name, email and survey data so that we can improve our services to our customers. Please read our privacy policy to see how we protect and manage your submitted data.

Privacy Policy *

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